One of the changes coming to Union Station will be the end of Gates E and F at the mouth of the tunnel to the platforms.Amtrak passengers now wait in line behind these gates for their trains. Amtrak passengers will be encouraged to sit in the waiting room until their train is called. This will reduce congestion in the tunnel. Also large electronic signs displaying train arrivals and departures will be placed in the waiting room, so passenger won’t need to use the ones at the mouth of the tunnel which also makes congestion worse. NB
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